Natalie Do

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Natalie Do Management Information Systems student focused on data, systems, and responsible AI.

I’m a junior at Texas A&M University studying Management Information Systems in Mays Business School, with a minor in Artificial Intelligence. I’m most interested in the way technology can simplify real business problems and help people make better decisions.

Through groups like Aggie Innovators, the Business Analytics and Consulting Association, and AITP, I’ve been able to build both sides of my skill set: collaboration and communication, plus hands-on work with data, systems, and problem solving.

MIS sits at the intersection of business strategy and information technology, and that perspective shapes how I approach classes, projects, and internships.

Projects See Intellivest, CMIS, and Amazon highlights Resume View education, experience, and activities

Academic preparation

Education

Texas A&M University

Mays Business School · College Station, Texas

May 2027

B.B.A., Management Information Systems · Minor in Artificial Intelligence

Information systems

  • Fundamentals of Information Systems
  • Business Programming Logic and Design
  • Network Communications and Infrastructure
  • Business Systems Analysis and Design

Data and analytics

  • Database Programming
  • Statistical Methods for Business
  • Spreadsheet Modeling and Decision Support
  • Business Analytics and Data Visualization

AI coursework

  • Business Transformation with Generative AI
  • Automating Business Storytelling Using AI
  • Machine Learning
  • Predictive Modeling
  • Business Applications

Professional & campus

Experience & involvement

Student Technician - IT Technology Services

Texas A&M University College of Engineering · College Station, TX

July 2025 - Present

  • Troubleshoot AV systems across 38+ classrooms and labs, contributing to a 20% reduction in system downtime.
  • Implement ceiling microphones, PTZ cameras, and NVX encoders/decoders to enable faculty research and strengthen AV performance.
  • Optimize network and cable infrastructure across 10+ rooms, reducing maintenance time by 25%.
  • Resolve 10+ weekly technical support issues across remote and ticketing platforms, serving 500+ students and faculty.

Area Manager Intern

Amazon

June 2026 - August 2026

  • Drove the execution of a comprehensive project focused on improving processes and resolving bottlenecks within the Inbound Support Services (ISS) and Damages departments, improving productivity by 8%.
  • Collaborated with site leadership to enforce standardized practices across Damages and ISS, supporting 5,000+ units weekly.
  • Supported Area Managers by actively monitoring real-time performance metrics and identifying immediate barriers to associate productivity.
  • Engineered comprehensive standard work checklist tools for 3 teams (ISS, Quality PA, and ICQA), standardizing workflows for 40+ associates and 10+ managers.
  • Designed and facilitated 6 targeted operational training sessions for 30+ associates, directly addressing root-cause workflow errors to proactively prevent downstream inventory defects.
  • Navigated ambiguous operations by proactively networking with 4+ cross-functional stakeholder teams and shadowing key personnel to map complex processes and implement continuous improvement initiatives.
  • Deployed physical layout and technical setup of 4 new operational workstations across the Damages and Inbound Support Services (ISS) departments, expanding processing capacity by an estimated 5%.

Audit Intern

Seidel Schroeder · College Station, TX

May 2024 - December 2024

  • Evaluated workflows across 5+ software platforms to identify inefficiencies and optimize audit procedures.
  • Prepared 30+ electronic workpapers and reconciliations in Engagement and QuickBooks, ensuring compliance with GAAP.
  • Executed internal control testing and documented 20+ discrepancies during client fieldwork for senior review.
  • Supported a 20-member audit team by performing risk assessments and developing tailored audit strategies.

Engineer Intern

Big Dreams, Inc. · Richmond, TX

May 2021 - July 2022

  • Built and troubleshot 200+ mining rigs, escalating hardware issues to technical teams for resolution.
  • Marketed 100+ faulty graphics cards, preventing proper operation and reducing mining fractions for a coin.
  • Maintained inventory records for 500+ parts and hardware items, coordinating with a team of 15+ members to prevent shortages and delays.

Campus leadership

Activities

Product@TAMU

Member · Texas A&M

August 2026 - Present

  • Collaborate with peers on product strategy, user research, and problem-solving through hands-on workshops and product-focused projects.
  • Apply product management frameworks to identify user needs, evaluate solutions, and develop data-informed product recommendations.
  • Engage with industry professionals and product leaders to strengthen knowledge of product development, technology, and cross-functional collaboration.

Aggie Innovators

Member · Texas A&M

September 2025 - Present

  • Explore and apply 5+ emerging AI tools and platforms through workshops and hands-on learning sessions.
  • Analyze applications of AI across business and technology industries by attending 10+ speaker events and innovation-focused meetings.
  • Engage with industry professionals and entrepreneurs to evaluate how AI-driven solutions improve efficiency, decisions, and problem-solving.

Association of Information Technology Professionals (AITP)

Member

September 2025 - Present

  • Collaborate with the IT Committee team to design and maintain the AITP website, enhancing user engagement across 200+ members.
  • Build Intellivest, an AI-powered financial literacy platform projected to reach and educate 150+ student users.
  • Dedicate 10+ hours per week to web development and AI integration to ensure project quality, performance, and long-term usability.

Philsa (Filipino Student Association)

Cultural team · Goodphil

September 2023 - Present

  • Perform the National Anthem for 10+ Texas universities involved in FSA at “Isang Mahal” hosted by Texas A&M University.
  • Compete with a team of 42 members for the Cultural team and placed within the Top 3 as Best Execution amongst 100+ competitors.
  • Dedicate 50+ hours to rehearsals and team-building activities, ensuring polished and cohesive performances during competitions.

Business Analytics and Consulting Association (BACA)

Member

September 2025 - May 2026

  • Apply consulting frameworks and structured problem-solving to analyze business cases and recommend data-driven solutions.
  • Practice analytics storytelling and visualization techniques to translate complex datasets into clear insights for stakeholders.
  • Engage with peers and industry speakers on analytics and advisory career paths through workshops, case discussions, and member meetings.

Selected Leadership Program Member

KPMG Texas Talent + Leadership Program · Houston, TX

March 2025 - May 2025

  • Communicated with 15+ professionals and 20+ student peers through workshops focused on leadership, teamwork, and business strategy.
  • Analyzed panel discussions with firm leaders, gaining perspective on career growth, company culture, and professional expectations.
  • Partnered with a KPMG mentor, acquiring industry insights and learning about specialized fields while exploring career opportunities.

CMIS Case Competition

Council for the Management of Information Systems (CMIS)

Case competition

  • Advanced to the finals of the CMIS Case Competition at Mays Business School, competing as a 4-person team to design an Integrated Mobility System for a regional transit cooperative with six fragmented legacy platforms.
  • Analyzed a transit agency's IT infrastructure using Data Flow Diagrams, Process Diagrams, Use Case Models, and an Entity-Relationship Diagram to identify critical inefficiencies including duplicate rider profiles, manual data reconciliation, and a 14-day financial close cycle.
  • Designed a unified system architecture consolidating six disconnected platforms into a Single Source of Truth (SSOT), enabling automated ADA compliance, real-time dispatch visibility, and consolidated rider accounts.
  • Proposed a hybrid SDLC approach (Waterfall + Agile) with a 6-phase, 12–18 month implementation plan including middleware integration, pilot testing, staff training, and phased legacy system retirement.
  • Developed risk mitigation strategies addressing operational continuity, change management, and data integrity to ensure zero-downtime transition for a public-facing transit system.
  • Presented and defended technical recommendations during a live Q&A, addressing system design, ROI, regulatory compliance, and scalability.

Capabilities

Skills & tools

Business & communication

  • Requirements & process documentation
  • Stakeholder interviews & presentations
  • Cross-functional teamwork
  • Problem structuring & prioritization
  • Professional writing
  • Consulting-style framing (case and org practice)

Analysis & platforms

  • SQL & relational databases
  • Excel
  • Power BI (dashboard fundamentals)
  • Python (foundations & OOP, coursework)
  • Google Analytics

Grounded in coursework plus LinkedIn Learning, Google, Microsoft, and other credentials listed under Credentials.

Learning beyond the classroom

Certifications & training

Amazon

AWS Certified Cloud Practitioner certificate awarded to Natalie Do
AWS Certified Cloud Practitioner
Amazon Fulfillment Certificate of Achievement: Lean Six Sigma Yellow Belt awarded to Natalie Do
Lean Six Sigma Yellow Belt

Skillshop (Google Analytics)

Skillshop certificate: Dive Deeper into GA4 Data and Reports awarded to Natalie Do
Dive Deeper into GA4 Data and Reports
Skillshop certificate: Manage GA4 Data and Learn to Read Reports awarded to Natalie Do
Manage GA4 Data and Learn to Read Reports
Skillshop certificate: Get started using Google Analytics awarded to Natalie Do
Get started using Google Analytics

LinkedIn Learning

LinkedIn Learning Certificate of Completion: Power BI Dashboards for Beginners awarded to Natalie Do
Power BI: Dashboards for Beginners
LinkedIn Learning Certificate of Completion: What Is Generative AI? awarded to Natalie Do
What Is Generative AI?
LinkedIn Learning Certificate of Completion: Programming Foundations Fundamentals awarded to Natalie Do
Programming Foundations: Fundamentals
LinkedIn Learning Certificate of Completion: Programming Foundations Object-Oriented Design awarded to Natalie Do
Programming Foundations: Object-Oriented Design
LinkedIn Learning Certificate of Completion: Excel for Accounting awarded to Natalie Do
Excel for Accounting

Google

Coursera certificate authorized by Google: Technical Support Fundamentals awarded to Natalie Do
Technical Support Fundamentals

Microsoft

  • Word Associate

Crestron

Crestron Technical Institute Certificate of Completion: XiO Cloud Where AV Meets IoT awarded to Natalie Do
XiO Cloud: Where AV Meets IoT
Crestron Technical Institute Certificate of Completion: Crestron Network Solutions Introduction awarded to Natalie Do
Crestron Network Solutions: Introduction
Crestron Technical Institute Certificate of Completion: Security at Crestron awarded to Natalie Do
Security at Crestron
Crestron Technical Institute Certificate of Completion: AV over IP, DM NVX/NAX/NUX awarded to Natalie Do
AV over IP, DM NVX / NAX / NUX
Crestron Technical Institute Certificate of Completion: Crestron Technology and Netgear AV Network Switches awarded to Natalie Do
Crestron Technology and Netgear AV Network Switches
Crestron Technical Institute Certificate of Completion: DM NAX Audio-over-IP Distribution System awarded to Natalie Do
DM NAX™ Audio-over-IP Distribution System
Crestron Technical Institute Certificate of Completion: Introduction to Crestron Systems awarded to Natalie Do
Introduction to Crestron Systems
Crestron Technical Institute Certificate of Completion: Understanding USB awarded to Natalie Do
Understanding USB

Applied experience

Projects & highlights

Intellivest at Texas A&M: financial literacy for students, Ask Intellivest hero

Intellivest

A website aimed at helping students at any level strengthen financial literacy: clear information, practical guidance, and a student-friendly structure so peers can build confidence with money topics over time.

Intellivest @ Texas A&M

Our Consultants: CMIS case competition team slide featuring Natalie Do and teammates

CMIS Case Competition

Finalist in the Council for the Management of Information Systems (CMIS) Case Competition, with structured analysis, teamwork, and presentation under competition constraints aligned with MIS problem-solving norms.

Texas A&M University · April 2026 - May 2026

ISS & Damages · Process Improvement

Inbound Process Improvement

During her Amazon Area Manager internship, Natalie owned a process improvement project for Inbound Support Services (ISS) and Damages. The goal was to reduce bottlenecks, tighten standard work, and make day-to-day execution more consistent across teams handling 5,000+ units weekly.

Amazon Area Manager Intern · June 2026 - August 2026

Let’s connect

Contact

Send a note below or email directly.

natalieedo6@gmail.com